Service Manual & Parts List Xerox Phaser 3610 WorkCentre 3615;
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The Xerox WorkCentre 3655 Multifunction Printer Service Manual is part of a multinational service documentation system delivered in the standard Xerox EDOC service manual format. This manual is the primary document used for diagnosing, repairing, maintaining, and troubleshooting these systems. 5-2 Phaser 3610, WorkCentre 3615 Service Manual Serial Number Format Changes to Xerox products are made to accommodate improved components as they become available. It is important when ordering parts to include the following information:. Component's part number. Product type or model number. Serial Number of the printer. Xerox® WorkCentre® 7970/7970i Printer Symbols. Manual d'usuari - Tecnologia Xerox® ConnectKey® 2016. Service Inquiries. Manuals and User Guides for Xerox WorkCentre 3315. We have 7 Xerox WorkCentre 3315 manuals available for free PDF download: Service Manual, Quick Use Manual, Specifications, Installation Manual. Page 1 Xerox service documentation is intended for use by certified, product-trained service per- sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or mod- ules, components, or parts of such equipment may affect whether Xerox is responsible to fix machine defects.
1. PRODUCT OVERVIEW
About this Service Manual
Service Manual Revision
Technical Support Information
Manual Terms
Manual Organization
Safety
Power Safety Precautions
Power Source
Disconnecting Power
Electrostatic Discharge (ESD) Precautions
Service Safety Summary
General Guidelines
Warning Labels
Safety Interlocks
Servicing Mechanical Components
Servicing Fuser Components
Printer Location
Operational Guidelines
Printer Supplies
Maintenance Safety
Printer Symbols
Introduction
Phaser 3610 Configurations
WorkCentre 3615 Configurations
Printer Options
Additional Memory
Optional 550-Sheet Feeder (Trays 2, 3, and 4)
External Wireless Network Adapter
Control Panel (3610)
Control Panel Layout (3615)
Operational Modes
Running Mode
Ready Mode
Low Power Mode
Sleep Mode
Media Path
Media Path Components
Major Component Locations
Illustration 1 (3610 / 3615)
Illustration 2 (3610 / 3615)
Illustration 3 (3610 / 3615)
Illustration 4 (3610 / 3615)
Illustration 5 (3610 / 3615)
Illustration 6 (3610 / 3615)
Illustration 7 (3610 / 3615)
Illustration 8 (3615 only)
Illustration 9 (3615 only)
Illustration 10 (3615 only)
Illustration 11 (Tray 1)
Illustration 12 (Tray 1)
Information Pages
2. TROUBLESHOOTING
Introduction
Flow of Troubleshooting
Servicing Instructions
Check Installation Status
Initial Actions
Display Problems
Printing Problems
Copy/Scan Problems
DADF Problems
Fax Problems
Media-Based Problems
Multiple-Sheet Pick or MisPick
Skewed Image
Damaged Prints
Wrinkled Envelopes
Fuser Jams
Exit Jams
Service Diagnostics
How To Enter Service Mode
Phaser 3610
WorkCentre 3615
Service Mode Menu Map
Engine Diagnostic Testing
Sensor Test (Digital Output)
Motor Test (Digital Output)
Administration Mode Menu Map
Status Code List (3610)
Status Code List (3615)
Error Code Fault Isolation Procedures (FIP)
Network System Fault Check
Interface (Physical/Logical)
Not connected to network or Unable to find the device from the PC
Printing can be performed but abnormally
Network-related Details Check Flow
Check Flow at SMB Failure
Check Flow at Net Ware Failure
Check Flow at TCP/IP (LPD) Failure
Check Flow at CentreWare Internet Services Failure
3. IMAGE QUALITY
Image Quality Overview
Repeating Defect Measurement
Image Quality Specifications
Environmental Condition
Quality Paper
Paper Condition
Printer Condition
Specifications
Skew
Checklist Before Troubleshooting Image Quality
Check Printer Condition
Toner and Drum Cartridge Status
Cleaning
Operating Environment
Media Condition
Image Quality Troubleshooting
Image Quality Defects
IQ 1 Light Prints
IQ-2 Unfused Image
IQ-3 Random Spots
IQ-4 Blank Print
IQ-5 Streaks
IQ-6 Black Print
IQ-7 Pitched Black Dots
IQ-8 Vertical Bands, Voids, or Streaks (In Paper Feed Direction)
IQ-9 Ghosting
IQ-10 Light Induced Fatigue
IQ-11 Background
IQ-12 Bead Carry-out
IQ-13 Jagged Characters
IQ-14 Banding
IQ-15 Auger Marks
IQ-16 Wrinkled / Stained Paper
IQ-17 Damage to the Lead Edge of the Print
IQ-18 Incorrect Margins
IQ-19 Skewed Image
Printing Test Patterns
Service Diagnostic Mode Test Patterns
Administration Mode Test Patterns
Diagnostics Test Pattern #1 – Pattern IOT
Diagnostics Test Pattern #2 – Gradation ESS
Diagnostics Test Pattern #3 – Ghost Chart ESS
Admin Mode Test Pattern #1 – Pitch Chart
Admin Mode Test Pattern #2 – Alignment Chart
Admin Mode Test Pattern #3 – Full Page Solid
4. DISSASSEMBLY
Overview
Standard Orientation of the Printer
Precautions
Notations in the Disassembly Text
Fastener Types
Covers
REP 1.1 Control Panel (3610)
REP 1.2 Front Cover Assembly (3610 / 3615)
REP 1.3 Top Front Cover (3610)
REP 1.4 Top Cover Assembly (3610)
REP 1.5 Rear Cover Assembly
REP 1.6 Right Side Cover (3610)
REP 1.7 Left Side Cover (3610)
REP 1.8 Lower Rear Cover (3610)
REP 1.9 IIT Left Side Cover
REP 1.10 IIT Front Top Cover
REP 1.11 IIT Front Bottom Cover
REP 1.12 Control Panel (3615)
REP 1.13 Right Side Cover (3615)
REP 1.14 Right Inner Cover (3615)
REP 1.15 Top Cover Assembly (3615)
REP 1.16 Upper Left Side Cover (3615)
REP 1.17 Lower Left Side Cover (3615)
REP 1.18 Lower Rear Cover (3615)
Chassis Repairs
REP 2.1 Duplex Chute Assembly
REP 2.2 Transport Assembly
REP 2.3 Feeder Assembly
REP 2.4 Tray 1 Feed Rollers
REP 2.5 Feed Clutch
REP 2.6 Registration Clutch
REP 2.7 Rubber Registration Roller
REP 2.8 Registration Sensor Shutter
REP 2.9 Tray 1 Stopper
REP 2.10 Rear Interlock Switch Assembly
REP 2.11 Exit Chute Assembly
REP 2.12 Left / Right Pinch Roller
REP 2.13 Full Stack Sensor
REP 2.14 MSI Feed Solenoid
REP 2.15 Pick-up Holder Assembly
REP 2.16 Top Frame Assembly
REP 2.17 Bypass Tray Retard Roller
Xerographic Repairs
REP 3.1 ROS Assembly
REP 3.2 Toner Dispense CRUM Assembly
REP 3.3 Xerographic Connector Assembly
REP 3.4 Transfer Roller Assembly
REP 3.5 Fusing Assembly
Drive Repairs
REP 4.1 Main Drive Assembly
REP 4.2 Exit Output Drive Assembly
REP 4.3 Exit Invert Drive Assembly
REP 4.4 Duplex Drive Gear and Holder
REP 4.5 Front Links
REP 4.6 Dispense Drive Assembly
REP 4.7 Toner Dispense Motor
Electrical Repairs
REP 5.1 ESS PWB
REP 5.2 ESS PWB Housing
REP 5.3 LVPS
REP 5.4 Fax PWB
REP 5.5 Front USB PWB
REP 5.6 MCU PWB
REP 5.7 HVPS (3610)
REP 5.8 HVPS (3615)
REP 5.9 AC Inlet Harness
IIT / DADF Repairs
REP 6.1 IIT Assembly
REP 6.2 DADF
REP 6.3 DADF Hinges
REP 6.4 Pick-up Module Kit
REP 6.5 DADF Tray Assembly
550-Sheet Feeder Repairs
REP 7.1 550-Sheet Feeder
REP 7.2 Left Side Cover
REP 7.3 Right Side Cover
REP 7.4 Rear Cover
REP 7.5 Optional Tray PWB Assembly
REP 7.6 Drive Assembly
REP 7.7 Feed Clutch Assembly
REP 7.8 Feeder Assembly
REP 7.9 No Paper Sensor
REP 7.10 Registration Clutch Assembly
REP 7.11 Feed Roller Assembly
REP 7.12 Retard Roller Assembly
REP 7.13 Pre-Registration Sensor
REP 7.14 Take Away Roller Assembly
Xerox 7335 Service Manual
5. PARTS LIST
Serial Number Format
110V Engine Format
Examples
110V Printer
220V Printer
Using the Parts List
Parts Lists
PL 1.1 Covers (3610)
PL 1.2 Covers (3615)
PL 1.3 Rear Cover Assembly
PL 1.4 Control Panel (3610)
PL 1.5 Control Panel (3615)
PL 2.1 Registration
PL 2.2 Transport Assembly
PL 2.3 Feed Assembly
PL 2.4 Duplex Chute
PL 2.5 Exit Chute
PL 2.6 MSI
PL 2.7 Bypass Tray
PL 3.1 Xerographics
PL 3.2 ROS Assembly
PL 3.3 Toner Dispense
PL 3.4 Transfer Roller
PL 3.5 Fusing Assembly
PL 4.1 Drive
PL 4.2 NOHAD
PL 5.1 Electrical (ESS PWB / LVPS) (3610)
PL 5.2 Electrical (ESS PWB / LVPS) (3615)
PL 5.3 Electrical (MCU PWB / HVPS)
PL 5.4 Electrical Connections
PL 6.1 IIT Scanner / DADF
PL 7.1 Tray 1/Optional Tray 550-Sheet Feeder (1/4)
PL 7.2 Tray 1/Optional Tray 550-Sheet Feeder (2/4)
PL 7.3 Tray 1/Optional Tray 550-Sheet Feeder (3/4)
PL 7.4 Tray 1/Optional Tray 550-Sheet Feeder (4/4)
Quick Reference Spares List for the 3610 and 3615
Xerox Supplies
6. MAINTENANCE
Service Maintenance Procedure
Maintenance Safety
Recommended Materials
Repair, Inspect, and Prevent (RIP) Procedure
Cleaning
General Precautions
General Cleaning
Cleaning the Scanner (3615)
Moving the Printers
After moving the printer
Resetting Counters
Resetting the Transfer Unit / Fuser Counters (3610)
Resetting the Transfer Roller / Fuser Assembly Counter (3615)
Adjustments
ADJ 1 Adjusting Paper Type
ADJ 2 Adjusting the Transfer Unit
ADJ 3 Adjusting the Fuser
ADJ 4 Adjusting the Density
ADJ 5 Adjusting Altitude
Firmware Update
Upgrade Procedure
For Network Connections
For USB Connection
Tag Matrix
7. WIRING
Plug/Jack Locations
Plug/Jack Locations for the 3610
Plug/Jack Locations for the 3615
Plug/Jack Locations for Tray 1 and the Optional Feeders
Illustration 01
Illustration 02
Illustration 03
Illustration 04
Illustration 05
Illustration 06
Illustration 07
Illustration 08
Illustration 09
Illustration 10
Illustration 11
Illustration 12
Illustration 13
Wire Harnessing for the Printer
MCU PWB to HVPS / Dispense Motor Assembly
MCU PWB to Xerographic Connector Assembly
MCU PWB to Main Motor Assembly / LVPS
MCU PWB to Optional Feeder Connector
MCU PWB to the ROS Assembly
ROS Assembly to the ESS PWB
MCU PWB to the Full Stack Sensor / Exit Sensor
MCU PWB to the LVPS (1 of 2)
MCU PWB to the LVPS (2 of 2)
MCU PWB to ESS
MCU PWB to the Fusing Assembly
MCU PWB to the Rear Fan Connector
ESS PWB to the LVPS / UI (3610)
ESS PWB to the LVPS / UI (3615)
IIT/DADF Assembly to the ESS PWBA (3615)
ESS PWB to the Front USB (3615)
Wire Harnessing for Option Trays
No Paper Sensor
Optional Tray Pre-Registration Sensor
Optional Tray PWB Assembly (1 of 3)
Optional Tray PWB Assembly (2 of 3)
Optional Tray PWB Assembly (3 of 3)
Notations Used in the Wiring Diagrams
Wiring Diagrams
General Wiring Diagram for 3610
General Wiring Diagram for 3615
1. Power
2. Drive
3. ROS
4. Xerographics / HVPS
5. Fusing
6. Controller (3610)
6. Controller (3615)
7. Scanner
8. Optional Feeder
Xerox Workcentre 3115 Service Manual Online
8. SPECIFICATIONS
Configuration of Printer
System Configuration for the 3610
Functional Configuration
System Configuration for the 3615
Functional Configuration
Electrical Properties
Mechanical Properties
Space Requirements for the 3610
Space Requirements for the 3615
Consumables
Machine Functions
Resolution
Operation Mode
Sleep Mode
Deep Sleep Mode
Machine Status for the 3610
Machine Status for the 3615
Warm-up Time
FPOT (First Print Output Time)
Operating Environment
Safety / Environment Conditions
Print Image Quality
Print Image Quality Guarantee Conditions
Printer Options
ESS Specification
ESS-Supporting OS
Interface Port
Network Protocol
Decomposer
Job Control
Logging
ID Print
Non-Genuine Mode
Cable Characteristics
Communication Load Characteristics
Incoming Call Level
IIT (Image Input Terminal) Specifications (3615)
Scanner
Platen
DADF
FAX Specifications (3615)
FAX Communication
Media Guidelines
Paper Characteristics
Weight
Smoothness
Moisture Content
Grain Direction
Fiber Content
Recommended Paper
Unacceptable Paper