Citrix Installation Manager Installation Failed 1603

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  1. Citrix Error 1603
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  4. Citrix Install Error 1603
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  6. Citrix Installation Manager Installation Failed 1603 Windows 7

Installation of MSI File 'TelemetryServiceInstallerx64.msi' failed with code 'InstallFailure' (1603). Search for 'Citrix Telemetry Service' and open Properties. VDA installation fails with error “Installation of the VDA Monitor Plug-in failed with error code 1603.” In XenDesktop Installation.log saved at C:UsersInstall. Oct 27, 2019 Although Citrix has severely improved the installation process by creating the Citrix Server Role manager who deals with the installations, and the clear separation of the-installation-of-the-product and the-configuration-of-the-product, Citrix has some improvements to make. While the package installation may terminate in an error, it is possible (and likely) Citrix Receiver did install and functions normally. In these cases, it will not always register as a program on the OS (for example, be listed in appwiz.cpl). Our testing indicates the behaviors outlined above are due to the Citrix Receiver installer.

Citrix Error 1603

If you are upgrading or installing the Desktop or Server VDA and getting either of the below error messages then read on.

Installation of MSI File ‘IcaTS_x64.msi’ failed with code ‘InstallFailure’ (1603).

Installation of MSI File ‘IcaWS_x64.msi’ failed with code ‘InstallFailure’ (1603).

I recently got this message when upgrading the VDA within a Citrix Platform Layer (Citrix App Layering). In this example, access to read the LoggedEvents registry key was denied.

Upon receving the error message, click on Why did this fail?

Confirm the error relates to the installation of IcaTS_x64.msi or IcaWS_x64.msi.

Installation

Go to Event Viewer. Within the Application log you’ll see why exactly the install failed. Notice that the LoggedEvents key could not be opened.

Open RegEdit and browse to the key manually (HKLMSoftwareWOW6432NodeEuemLoggedEvents). You’ll get an Access is denied error.

Right-click the Euem key and select Permissions.

Click Advanced.

Check Replace all child object permission entries with inheritable permission entries from this object -> Apply.

Click Yes. If you get an error, set yourself as the owner of the LoggedEvents key and re-run the above steps.

Now you’ll be able to read the key, and install the VDA.

Citrix Installation Manager Installation Failed 1603 Software

If you are getting the 1603 installation error due to a different issue than what is described above, try these three possible fixes:

  • Run the VDA cleanup utility
  • Reset performance counters
    1. Open CMD as an administrator
    2. Run command lodctr.exe /R
    3. Restart the machine

Citrix Installation Manager Installation Failed 1603 Version

  • Rebuild WMI repository
    1. Open CMD as an administrator
    2. Run command sc config winmgmt start=disabled
    3. Run command net stop winmgmt
    4. Run command winmgmt /salvagerepository %windir%System32wbem
    5. Run command winmgmt /resetrepository %windir%System32wbem
    6. Run command sc config winmgmt start=auto
    7. Restart the machine

Citrix Install Error 1603

downloadWhy can't I download this file?

Solution

Problem Cause

Manager

Citrix Installation Manager Installation Failed 1603 Update

MSI (s) (08:44) [10:08:03:512]: Created Custom Action Server with PID 4936 (0x1348).
MSI (s) (08:70) [10:08:03:552]: Running as a service.
MSI (s) (08:70) [10:08:03:554]: Hello, I'm your 32bit Elevated Remapped custom action server.
MSI (s) (08:FC) [10:08:03:559]: Executing op: ActionStart(Name=SetDComPermissions,)
MSI (s) (08:FC) [10:08:03:559]: Executing op: CustomActionSchedule(Action=SetDComPermissions,ActionType=3073,Source=BinaryData,Target=SetDComPermissions,)
MSI (s) (08:A4) [10:08:03:562]: Invoking remote custom action. DLL: C:WindowsInstallerMSI848.tmp, Entrypoint: SetDComPermissions
MSI (s) (08:A4) [10:08:03:562]: Lost connection to custom action server process. Attempting to regenerate.
MSI (s) (08:44) [10:08:03:562]: Generating random cookie.
MSI (s) (08:44) [10:08:03:565]: Created Custom Action Server with PID 3712 (0xE80).
MSI (s) (08:70) [10:08:03:601]: Running as a service.
MSI (s) (08:90) [10:08:03:604]: Hello, I'm your 32bit Elevated Remapped custom action server.
MSI (s) (08:FC) [10:08:03:610]: Executing op: ActionStart(Name=WriteEnvironmentStrings,Description=Updating environment strings,Template=Name: [1], Value: [2], Action [3])
MSI (s) (08:FC) [10:08:03:610]: Executing op: ProgressTotal(Total=2,Type=1,ByteEquivalent=13200)
MSI (s) (08:FC) [10:08:03:610]: Executing op: UpdateEnvironmentStrings(Name=Path,Delimiter=;,Action=1610612737,)
MSI (s) (08:FC) [10:08:03:610]: Executing op: UpdateEnvironmentStrings(Name=PATH,Value=C:Program Files (x86)Citrixsystem32,Delimiter=;,Action=1610612737,)
MSI (s) (08:FC) [10:08:03:611]: Executing op: ActionStart(Name=RegisterTypeLibraries,Description=Registering type libraries,Template=LibID: [1])
MSI (s) (08:FC) [10:08:03:612]: Executing op: TypeLibraryRegister(,FilePath=C:Program FilesCitrixEuemServiceSemsComLibrary.tlb,LibID={C3714750-3FDF-4152-88AF-F65A20C47E41},Version=1798,Language=0,HelpPath=C:Program FilesCitrixEuemService,BinaryType=0,IgnoreRegistrationFailure=0,)
MSI (s) (08:FC) [10:08:03:612]: Lost connection to custom action server process. Attempting to regenerate.
MSI (s) (08:44) [10:08:03:612]: Generating random cookie.
MSI (s) (08:44) [10:08:03:616]: Created Custom Action Server with PID 1952 (0x7A0).
MSI (s) (08:E4) [10:08:03:653]: Running as a service.
MSI (s) (08:E4) [10:08:03:656]: Hello, I'm your 32bit Elevated Remapped custom action server.
MSI (s) (08:FC) [10:08:03:662]: QueryPathOfRegTypeLib returned -2147023174 in remote context. Path is '
MSI (s) (08:FC) [10:08:03:662]: CMsiServices::ProcessTypeLibrary runs in remote context, not impersonated.
MSI (s) (08:FC) [10:08:03:662]: Lost connection to custom action server process. Attempting to regenerate.
MSI (s) (08:44) [10:08:03:662]: Generating random cookie.
MSI (s) (08:44) [10:08:03:665]: Created Custom Action Server with PID 4176 (0x1050).
MSI (s) (08:70) [10:08:03:704]: Running as a service.
MSI (s) (08:90) [10:08:03:706]: Hello, I'm your 32bit Elevated Remapped custom action server.
MSI (s) (08:FC) [10:08:03:713]: Note: 1: 2108 2: C:Program FilesCitrixEuemServiceSemsComLibrary.tlb 3: -2147023170
MSI (s) (08:FC) [10:08:03:713]: Product: Citrix HDX TS (retail) -- Error 1911. Could not register type library for file C:Program FilesCitrixEuemServiceSemsComLibrary.tlb. Contact your support personnel.
MSI (s) (08:FC) [10:08:03:735]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (08:FC) [10:08:03:736]: User policy value 'DisableRollback' is 0
MSI (s) (08:FC) [10:08:03:736]: Machine policy value 'DisableRollback' is 0
Action ended 10:08:03: InstallFinalize. Return value 3.

Disclaimer

Citrix Installation Manager Installation Failed 1603 Windows 7

This software application is provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that: (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the software application be used to support ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the software application.